for example:
a few weeks ago i ordered a leather armrest cover. when it arrived i tried to fit it to the car and there wasnt enough fabric to tuck under and mount it properly. a couple quick emails later there making me a new one to the dimensions i asked and mailing it out free of charge. im also keeping the original one they sent.
i also purchased a set of the vertical led halo lights knowing full well they fit a bit smaller then the stock lights. when i installed them, the gap near the fenders was larger then i thought so i sent the company an email. they offered a full refund and offered to send a prepaid shipping label to mail them back, or take a $60 refund and keep the lights. i took the $60 and i can live with the gap.
![Mr. Green :mrgreen:](./images/smilies/icon_mrgreen.gif)