1st time I ever dealt with Mike. He bought my ACT clutch at a price we agreed on and sent payment quickly. Then when I had to give him some bad news he didn't have a temper tantrum and get all spaztic.(how very refreshing) He understood the problem, remained calm and we worked out a solution that benefited both of us.
Will gladly deal with Mike again as he is a perfect example of what doing good business is all about.
MMIKE
your clutch will be sent out directly as soon as I get the replacement bearing from the dealer. accept my apologies again for my clumsyness.
<small>[ December 18, 2003, 07:36 AM: Message edited by: Darren Hyderman ]</small>
Mmike thumbs up
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Mmike thumbs up
http://members.cardomain.com/spydie
"So I said to my one legged wife, I said...'Peg', you're 'cut-off'."
"So I said to my one legged wife, I said...'Peg', you're 'cut-off'."
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Re: Mmike thumbs up
LOL! I don't know if I was that calm but hey darren was really honest and told me all about the problem and we found a way to work past it so thanks alot darren.