dont buy from EuroEffects

monty73741 · Post by **monty73741** » March 31st, 2005, 5:04 pm

i got a led underglow kit it never worked, & i figured i was screwed cause i lost the box etc etc & i got it fromebay but someone on this board said they were great about warranting there product...i'm not blaming the member....of the this board

I had a bad controller (i think)
this was there response
jason danaher:

Your request for a warranty on the item, LED Under Car Kit green, has been Accepted. Please follow the instructions below:

1) Write a personal check or money order made payable to EuroEffects, Inc. in the amount of: $19.95
2) Package up the item and ship it to the address below:

EuroEffects, Inc.
Attn: Warranty Department
PO Box 71
Portage, IN 46368
USA

3) Write on the outside of the package this RMA Number: 5020
4) Please include a detailed explanation of the problem(s) you are having with our product(s) enclosed with your shipment for our reference.

about your item. All returned items are handled within 24 hours of receiving the package. All returned items Require the RMA Number. All items received by EuroEffects, Inc. without an RMA number will be marked return to sender. EuroEffects, Inc. will not process the returned item in the event of the RMA Number not being available.

Kindest Regards,

EuroEffects Warranty Department
Business Hours- Monday-Friday: 9am-5pm CST
Toll Free- 877-764-Euro (3926)
Direct Line- 219-764-3886
Fax Line- 219-764-7490
Website- http://www.EuroEffects.net
Email Address- warranty@euroeffects.net

& if the part didnt come why do i have to wait 14 days
After shipping this item, please wait at least 14 days before contacting us

jschrauwen · Post by **jschrauwen** » March 31st, 2005, 7:46 pm

Why do you have to pay both $19.95 and the returning shipping fee?

Tunes67 · Post by **Tunes67** » March 31st, 2005, 7:59 pm

Why do you have to pay both $19.95 and the returning shipping fee?

I think thats why he is saying dont buy from them

Tunes67

monty73741 · Post by **monty73741** » April 1st, 2005, 9:54 pm

this is there response when i email them about the 1995

It is for us to return shipment to you, employees handling the product, and for the warranty claim to be filed.

Kindest Regards,

Steven P.
EuroEffects Warranty Department
P.O. Box 71
Portage, IN 46368
P: 1-219-764-3886
F: 1-219-764-7490
Toll-Free: 1-877-764-EURO

warranty@euroeffects.net
http://www.EuroEffects.net