Unfortunately, I'm not trying to be funny. I wish! Here's the emails so far (time span is about 2 months). Does anyone think I'm being unreasonable? Is it hard to sent me a set of lenses along with a shipping label? Should I have to pay for shipping on their **** up? Why does Ben seem to be so unorganized? Does he delete his emails the day he receives them?<p>Does anyone know who the boss there is? Like if I have to call them?<p>Original Email:
-----------------------
Hiya<p>You billed me for MX-3 clear signal lenses, which is the part that I
ordered along with a Corksport front bumper and side skirts.<p>I received Advanz clear marker lenses. Please FedEX me the correct
product, with a shipping label included, and I will return the improper
item upon receipt. Thank you.<p>Rory
-----------------------
Ben's Response:<p>Do you have an order number? Or something more that I can go off of to figure
this out?<p>Ben<p>At 03:05 PM 4/3/03 -0400, you wrote:
>Hiya
>
>You billed me for MX-3 clear signal lenses, which is the part that I
>ordered along with a Corksport front bumper and side skirts.
>
>I received Advanz clear marker lenses. Please FedEX me the correct
>product, with a shipping label included, and I will return the improper
>item upon receipt. Thank you.
>
>Rory
>
>
><p>-----------------------
Cork> Do you have an order number? Or something more that I can go off of to figure
Cork> this out?<p>Hey Ben, the "Sale #" on the invoice is 2-5845.
It says "E-spec Clear Signal Lense, pair"<p>I got the advanz lenses instead<p>Rory
----------------------
What was your original question.<p>Ben<p>At 04:38 PM 4/3/03 -0400, you wrote:
>Cork,
>
>On Thursday, April 03, 2003, at 3:36:12 PM, you wrote:
>
>
>Cork> Do you have an order number? Or something more that I can go off of to
>figure
>Cork> this out?
>
>Hey Ben, the "Sale #" on the invoice is 2-5845.
>It says "E-spec Clear Signal Lense, pair"
>
>I got the advanz lenses
>
>Rory
>
-----------------------<p>Cork> What was your original question.<p>Cork> Ben<p>I ordered Clear front signal lenses for mx-3.
I received clear marker lenses (advanz). You billed me for the correct
product but shipped the wrong one.<p>I was hoping you would FedEx me the proper lenses, and I can put the
improper ones back in the box and send them back to you.<p>Cork> At 04:38 PM 4/3/03 -0400, you wrote:
>>Cork,
>>
>>On Thursday, April 03, 2003, at 3:36:12 PM, you wrote:
>>
>>
>>Cork> Do you have an order number? Or something more that I can go off of to
>>figure
>>Cork> this out?
>>
>>Hey Ben, the "Sale #" on the invoice is 2-5845.
>>It says "E-spec Clear Signal Lense, pair"
>>
>>I got the advanz lenses
-----------------------
NOTE: I RECEIVED NO RESPONSE TO THE ABOVE EMAIL, SO I SENT THE ONE BELOW
-----------------------
The below email was sent April 03, 2003. I received the wrong product,
however I was billed for the proper one. I am trying to get the proper
product but I have received little or no help from "Ben", the salesperson
I was dealing with. I heard a lot of good things about your company but
now I am severely disappointed and frustrated with the level of customer
service.<p>Can someone PLEASE send me a set of clear SIGNAL lenses for mx-3, by
Fedex, with a shipping label so I can send your marker lenses back. I am
not paying to ship the incorrect product back to you.<p>
Rory<p>This is a forwarded message
From: Rory Kavanagh <
rory@hunkydoryrory.org>
To:
inquiry@corksport.com
Date: Thursday, April 03, 2003, 4:05:51 PM
Subject: error<p>===8<==============Original message text===============
Hiya<p>You billed me for MX-3 clear signal lenses, which is the part that I
ordered along with a Corksport front bumper and side skirts.<p>I received Advanz clear marker lenses. Please FedEX me the correct
product, with a shipping label included, and I will return the improper
item upon receipt. Thank you.<p>Rory
--------------------
What part did you actaully get in your shipment? What do they look like?<p>Ben<p>At 05:35 PM 5/2/03 -0300, you wrote:
>The below email was sent April 03, 2003. I received the wrong product,
>however I was billed for the proper one. I am trying to get the proper
>product but I have received little or no help from "Ben", the salesperson
>I was dealing with. I heard a lot of good things about your company but
>now I am severely disappointed and frustrated with the level of customer
>service.
>
>Can someone PLEASE send me a set of clear SIGNAL lenses for mx-3, by
>Fedex, with a shipping label so I can send your marker lenses back. I am
>not paying to ship the incorrect product back to you.
><p>>
>Rory
>
-------------------
Cork> What part did you actaully get in your shipment? What do they look like?<p>Cork> Ben<p>I received the advanz clear marker lenses.<p>Rory
------------------
AGAIN, NO RESPONSE, SO I SENT THE BELOW EMAIL
------------------<p>Why haven't you sent me my lenses yet?<p>I received the wrong product by your company's mistake. I first emailed
you about this April 05. What's taking so long?<p>
From: Rory Kavanagh <
rory@hunkydoryrory.org>
To: Cork Sport <
ben@corksport.com>
Date: Monday, May 05, 2003, 6:29:52 PM
Subject: : error<p>===8<==============Original message text===============
Cork,<p>On Monday, May 05, 2003, at 3:26:41 PM, you wrote:<p>Cork> What part did you actaully get in your shipment? What do they look like?<p>Cork> Ben<p>I received the advanz clear marker lenses.<p>
Rory
-----------------
Please provide all the old messages. I deal with many people each day.<p>Ben<p>At 01:56 PM 5/27/03 -0300, you wrote:
>Why haven't you sent me my lenses yet?
>
>I received the wrong product by your company's mistake. I first emailed
>you about this April 05. What's taking so long?
>
>
>From: Rory Kavanagh <
rory@hunkydoryrory.org>
>To: Cork Sport <
ben@corksport.com>
>Date: Monday, May 05, 2003, 6:29:52 PM
>Subject: : error
>
>===8<==============Original message text===============
>Cork,
>
>On Monday, May 05, 2003, at 3:26:41 PM, you wrote:
>
>Cork> What part did you actaully get in your shipment? What do they look like?
>
>Cork> Ben
>
>I received the advanz clear marker lenses.
>
>
>Rory