I would also like to point out to Magiccowinuse, that you forgot to mention on your Fiero Forum post the fact that it is now June 23rd, and we still have not received payment from 6 members, and technically since this is a group buy, no kits should be shipped at all as the 10 orders are needed for the discount to remain at what it is.
As I said, my fiance will now be taking care of this forum and I will only post if I am told I need to. This whole group buy has got out of hand and like everyone else, I would like to finish it. We are not the only guilty party. Yes I have had an extremely difficult time communicating but when the kits were ready I PM'd EVERYONE and continued to stay on the site until I had not heard from anyone else.
Also, ORoutdoors, I would like to respond to everything you have said.
Jarid,
I can understand that bgracing would like to be paid. Myself, I would like to pay for and receive a completed kit. We've heard from bgracing that the kits was finished, but when you received the kits, they didn't open to 90 degrees, and the arm bound on the fender. Let me remind people that it took a lot of arguement by mx-3.com members before bgracing even acknowledged that the kits needed to be revised. Bgracing eventually did acknowledge the need for revision and claims to have fixed the issue.
However, their lack of expedience when communicating with members and their reluctance to acknowledge that the kits need revision has caused me and others to lose faith or trust in bgracing.
To my knowledge, neither you nor anyone else has received a revised kit to verify that in fact the hinges work as promised. I think I speak for many people when I state that we would be somewhat reassured and more likely to pay for the remainder of our group buy, if someone (such as you Jarid) were to receive a completed kit and verify that the kit does work as promised.
First off, it did not take a lot of argument, I told you and everyone else as soon as the problem was noticed that we were working to fix the issue and would revise the kits. This was done, and it has now been over a month and guess what, still only 4 people have paid and YOU are not one of them. Furthermore, we PM'd Everyone with the payment instructions as soon as the kits were revised. And not only did I claim to have the issue fixed, but I posted a bunch of videos and pictures as well as a picture of the revised kit.
As for the lack of expedience with communicating and the arguments about the revisions, I do apologize for the communication problems however I was on this site for a WHILE after the kits had been fixed and did not receive and PM's or Emails from people about there payments, so instead I focused on work that customers had paid for. Again I did not argue about the revisions that were needed, I did however email you back about your "Suggested" revisions that would have sent the cost of the kit well into the $1000's as well as required us to practically re-invent the wheel. Also, MX3Extreme has infact received the revised kit and has STATED that it works and fits great. Again, thank you Mark. You Eric were very quick to jump on the revisions, however when the kits were revised you were nowwhere to be found.
Now, bgracing is mad that people haven't paid? For what reason have they to be mad? It is their own fault for being bad at communicating with their customers. If bgracing continues to have a communication pattern of ignoring people for a week or two and then responding with acrimony, they are going to build a negative repuation which will ultimately drive away their future customers.
We have every reason to be mad. It is not our fault for that people havent paid for the kits because of bad communication. I stopped communicating on this forum a while after the revised kit videos and stuff had been posted and I waited a long time to get payments from only 4 members. So the communication problems didnt start until a while after the revised kits had been posted.
Excuses! Once my cell phone went bad. I went and bought a new one the same day. If he crushed his cell phone, it is a valid reason for a few hours, but not for days. And it certainly doesn't provide a reason why they don't reply to e-mails or posts on the forum.
That is not an excuse, maybe going out and buying a new one is not an option for everyone. I have already had to shell out a lot of money from my own pocket for these kits has this has gone on WAY to long and we have suppliers that need to be paid. So excuse me for not having the money to go out and purchase a new cell phone. I TAKE EXTREME OFFENSE TO THAT COMMENT. And for your information I do respond to emails, however I did not come on this forum as Jarid is the Group Buy co-ordinator and after the revised kit videos had been posted, I did not have to come on everyday to check everything as I could simply communicate with Jarid. I also had other customers, that have paid to deal with.
If the kits have been ready for a month, then they should have FedEx-ed a kit to you the same week the revised kits arrived. This would have allowed you to test the kits and post your findings. If your findings were satisfactory, I'm certain that everyone would have paid three weeks ago.
As for the revised kit being sent to Jarid, this was not done as Jarid's kit was being returned first and then a revised kit was being sent out. However we have had problems getting that kit back but he will be getting the revised kit prior sending the old one back. The reason for not sending it the same week is that Jarid's kit is free provided the group buy goes successfully and so far it is not going well at all. We would like to make sure that the group buy is going well prior to jumping the gun. Also, MX3Extreme has posted that the kit fits great and works great, so should I expect payments to come flying in.
Please excuse my incredulousness. Did they give you tracking numbers?
I will be glad to pay for my kit. I want verification first, from a reputable party, that the kit is complete and works as promised.
Eric
I have not received the tracking numbers, believe it or not. Furthermore, your kit will not be finished until payment has been received as I have said to everyone. And to quote AGAIN
I have installed the kit and everything is perfect and fits great and seals great unlike before. I have the fenders on and pretty much goes 90degrees without a problem. I will put up pics when i get the chance.
So again, should I be expecting your payment?
Thanks,
Kyle Wesley
Xtreme-Doors