I believe I failed to leave feedback previously... My bad Kris.
I bought some JDM H4 headlights and a Euro bumper from Kris a while back, he even agreed to take my payment in 3 installments. Kept his word to the end, packaged the stuff well, and it arrived safe and sound. The people at Greyhound had no idea what was in the box.
Edit:
There was a reason that I never left feedback immediately after my transaction with Kris.
The items arrived, safely packaged as I would expect from anybody who ships anything regularly. I had no trouble with his packaging, and it seriously was some of the best I have ever received.
The part of my feedback review that I was hesitant to post, and until now hadn't decided to follow through on is this:
I was unaware that "JDM Headlights" were only produced with plastic lenses, mainly due to the fact that members have described their "EDM" and "JDM" headlights incorrectly, confusing the two markets.
That being said, I corresponded with Kris for months about our transaction, and paid for my 2 parts in 3 installments. We communicated throughout the months via PM on the forums, where I repeatedly described my plans for my "Glasslamp H4s". This WAS a misunderstanding on my part, as I had believed that all H4 style housings were sold with glass lenses. I repeatedly referred to them as glass, throughout our communication, and was never corrected.
The second item I purchased was an EDM(Euro) bumper. The photographs were alright, but did not completely
After sending out the final installment for the parts, I waited. Shipping wasn't too bad, and I wasn't in a hurry after taking 2-3 months to get the money to him in the first place. No complaints about the time, or the shipping method/packaging!
When the bumper and headlights arrived, I was thrilled! I picked them up at the local greyhound station and drove them home immediately.
Upon arriving at home, I cleared my living room floor of furniture and began unwrapping the bumper and headlights.
After clearing the headlight packaging, I removed them and set them aside so that I could fully unwrap the bumper, at which point I noticed that the foglight openings had notches CUT into them. I can only assume that these notches were to help an aftermarket foglight assembly clear the opening and direct the beam appropriately. While this isn't "bad" in and of itself, the notches were never pictured nor described by Kris previously. I also noticed 2 torn mounts on the bumper itself, which could be repaired with a little work, but had not been mentioned in any of our communication.
At this point, I was frustrated enough that I was ready to ask for a partial refund for the damages to the bumper. I figured I would at least open up the headlights and enjoy part of the shipment being as described, which I did. Upon opening the headlights, I IMMEDIATELY noticed the plastic lenses, and was frustrated beyond belief.
I turned the headlights over, inspecting for damages, and found that the passenger side housing had been broken IN HALF previously, and had been repaired with silicone sealant. The repair wasn't bad, but the damage had AGAIN been undocumented, and unphotographed. Side angles, front angles, etc. No rear angle photo to show the damages... I didn't see just how badly the headlight was broken until I opened it up to repair it.
I spent $150 for BROKEN headlights.
I will reiterate that Kris packaged the items in an exemplary fashion, and prevented any damage in transit! This does unfortunately guarantee that the damage and application of sealant occurred before shipping.
Immediately after opening the package, I messaged Kris requesting a refund, sending photos of the damage and of the plastic lenses. His response was: "You should have taken a better look at the items before agreeing to send money."
Fair enough on the bumper, I should have waited for more detailed photographs before sending money, that is a mistake I will never repeat. As for the headlights, pictures would not clearly show whether or not the lenses were plastic or glass, unless the plastic was badly yellowed, which it was not. I was unaware that J-spec H4s were only plastic, and I take responsibility for that. I repeatedly referred to them(even on my paypal payments!!!) as "glasslamp H4s". The damaged headlight that was neither described nor photographed is a completely different case.
<space for pictures>
Overall rating on transaction:
Timeliness of shipping: 5/5
Packaging of parts: 5/5
Communication throughout transaction: 5/5 - Replied within 48 hours to all messages.
Description of items: Bumper 3/5, headlights 2/5
Communication after I received the items: 0/5 - Kris seemed
offended that I asked for a refund, and was very cold in his reply.
I might consider purchasing from Kris again, should he be selling something that I desperately need.
If that day ever comes, I will take extra care to ensure that any and all items are photographed from all angles, with a high resolution camera.
I would also avoid "payments", instead sending only one lump sum of money. This protects both the buyer, and the seller if a dispute ever arises.