explain all the difference in the seat you got and the one they advertised, then say your part of a car club and alot of its members were thinking of buying the seats but were worried about the quality. so you went ahead and bought a set to recommend to everyone. because of them sending you the wrong product and there refusal to remedy the system that you are going to suggest that everyone avoid there company at all costs. that they send you the wrong product then call you a liar. then say your going to the better business bureau and reporting them. then if they agree to replace the set get in a good old yelling match. if they hangup call back and continue your abuse until you feel better.
did you buy these on ebay? if so email paypal and say they mislabelled there product, sent you something that is completely different and inferior to what they described in the ad you and they are refusing to do anything about it.
say you bought these http://cgi.ebay.ca/NRG-EVO-RACING-SEATS ... 2998wt_732" onclick="window.open(this.href);return false;
there completely different seats.
edit. i just read this on that ebay page for the seat you said you bought. a little misleading if you ask me...
then they sent you these http://cgi.ebay.ca/PAIR-NRG-EVO-RACING- ... 338wt_1164" onclick="window.open(this.href);return false;BLACK W/ WHITE STITCH (CLOTH MATERIAL)
NO "NRG" LOGO ON SEAT AS PICTURED
in the pic they displayed theres 5 stitch lines in the back rest, the one you received has 4 lines...