CORKSPORT SUCKS

[PTBNL]

I hate Corksport and that semi-retarded individual Ben soooo much. What's his problem??<p>I ordered some stuff from them, including front signal light lenses. They charged me for signal light lenses, but sent me Advanz marker lenses.<p>I have now been trying to get them to exchange it for two months now. This is ridiculous. Is anyone on here in Oregon? Maybe you can go punch him in the face for me.

[Guest]

haha ya i talked to him on the phone last night, i coulda swore i was talking to a robot, I ordered stuff last week and havent really been notified as to when it'll be sent and when ill be charged.<p>ps: your ****in funny man <p>[ May 27, 2003: Message edited by: sureshiit ]</p>

[PTBNL]

Unfortunately, I'm not trying to be funny. I wish! Here's the emails so far (time span is about 2 months). Does anyone think I'm being unreasonable? Is it hard to sent me a set of lenses along with a shipping label? Should I have to pay for shipping on their **** up? Why does Ben seem to be so unorganized? Does he delete his emails the day he receives them?<p>Does anyone know who the boss there is? Like if I have to call them?<p>Original Email:
-----------------------
Hiya<p>You billed me for MX-3 clear signal lenses, which is the part that I
ordered along with a Corksport front bumper and side skirts.<p>I received Advanz clear marker lenses. Please FedEX me the correct
product, with a shipping label included, and I will return the improper
item upon receipt. Thank you.<p>Rory
-----------------------
Ben's Response:<p>Do you have an order number? Or something more that I can go off of to figure
this out?<p>Ben<p>At 03:05 PM 4/3/03 -0400, you wrote:
>Hiya
>
>You billed me for MX-3 clear signal lenses, which is the part that I
>ordered along with a Corksport front bumper and side skirts.
>
>I received Advanz clear marker lenses. Please FedEX me the correct
>product, with a shipping label included, and I will return the improper
>item upon receipt. Thank you.
>
>Rory
>
>
><p>-----------------------
Cork> Do you have an order number? Or something more that I can go off of to figure
Cork> this out?<p>Hey Ben, the "Sale #" on the invoice is 2-5845.
It says "E-spec Clear Signal Lense, pair"<p>I got the advanz lenses instead<p>Rory
----------------------
What was your original question.<p>Ben<p>At 04:38 PM 4/3/03 -0400, you wrote:
>Cork,
>
>On Thursday, April 03, 2003, at 3:36:12 PM, you wrote:
>
>
>Cork> Do you have an order number? Or something more that I can go off of to
>figure
>Cork> this out?
>
>Hey Ben, the "Sale #" on the invoice is 2-5845.
>It says "E-spec Clear Signal Lense, pair"
>
>I got the advanz lenses
>
>Rory
>
-----------------------<p>Cork> What was your original question.<p>Cork> Ben<p>I ordered Clear front signal lenses for mx-3.
I received clear marker lenses (advanz). You billed me for the correct
product but shipped the wrong one.<p>I was hoping you would FedEx me the proper lenses, and I can put the
improper ones back in the box and send them back to you.<p>Cork> At 04:38 PM 4/3/03 -0400, you wrote:
>>Cork,
>>
>>On Thursday, April 03, 2003, at 3:36:12 PM, you wrote:
>>
>>
>>Cork> Do you have an order number? Or something more that I can go off of to
>>figure
>>Cork> this out?
>>
>>Hey Ben, the "Sale #" on the invoice is 2-5845.
>>It says "E-spec Clear Signal Lense, pair"
>>
>>I got the advanz lenses
-----------------------
NOTE: I RECEIVED NO RESPONSE TO THE ABOVE EMAIL, SO I SENT THE ONE BELOW
-----------------------
The below email was sent April 03, 2003. I received the wrong product,
however I was billed for the proper one. I am trying to get the proper
product but I have received little or no help from "Ben", the salesperson
I was dealing with. I heard a lot of good things about your company but
now I am severely disappointed and frustrated with the level of customer
service.<p>Can someone PLEASE send me a set of clear SIGNAL lenses for mx-3, by
Fedex, with a shipping label so I can send your marker lenses back. I am
not paying to ship the incorrect product back to you.<p>
Rory<p>This is a forwarded message
From: Rory Kavanagh <rory@hunkydoryrory.org>
To: inquiry@corksport.com
Date: Thursday, April 03, 2003, 4:05:51 PM
Subject: error<p>===8<==============Original message text===============
Hiya<p>You billed me for MX-3 clear signal lenses, which is the part that I
ordered along with a Corksport front bumper and side skirts.<p>I received Advanz clear marker lenses. Please FedEX me the correct
product, with a shipping label included, and I will return the improper
item upon receipt. Thank you.<p>Rory
--------------------
What part did you actaully get in your shipment? What do they look like?<p>Ben<p>At 05:35 PM 5/2/03 -0300, you wrote:
>The below email was sent April 03, 2003. I received the wrong product,
>however I was billed for the proper one. I am trying to get the proper
>product but I have received little or no help from "Ben", the salesperson
>I was dealing with. I heard a lot of good things about your company but
>now I am severely disappointed and frustrated with the level of customer
>service.
>
>Can someone PLEASE send me a set of clear SIGNAL lenses for mx-3, by
>Fedex, with a shipping label so I can send your marker lenses back. I am
>not paying to ship the incorrect product back to you.
><p>>
>Rory
>
-------------------
Cork> What part did you actaully get in your shipment? What do they look like?<p>Cork> Ben<p>I received the advanz clear marker lenses.<p>Rory
------------------
AGAIN, NO RESPONSE, SO I SENT THE BELOW EMAIL
------------------<p>Why haven't you sent me my lenses yet?<p>I received the wrong product by your company's mistake. I first emailed
you about this April 05. What's taking so long?<p>
From: Rory Kavanagh <rory@hunkydoryrory.org>
To: Cork Sport <ben@corksport.com>
Date: Monday, May 05, 2003, 6:29:52 PM
Subject: : error<p>===8<==============Original message text===============
Cork,<p>On Monday, May 05, 2003, at 3:26:41 PM, you wrote:<p>Cork> What part did you actaully get in your shipment? What do they look like?<p>Cork> Ben<p>I received the advanz clear marker lenses.<p>
Rory
-----------------
Please provide all the old messages. I deal with many people each day.<p>Ben<p>At 01:56 PM 5/27/03 -0300, you wrote:
>Why haven't you sent me my lenses yet?
>
>I received the wrong product by your company's mistake. I first emailed
>you about this April 05. What's taking so long?
>
>
>From: Rory Kavanagh <rory@hunkydoryrory.org>
>To: Cork Sport <ben@corksport.com>
>Date: Monday, May 05, 2003, 6:29:52 PM
>Subject: : error
>
>===8<==============Original message text===============
>Cork,
>
>On Monday, May 05, 2003, at 3:26:41 PM, you wrote:
>
>Cork> What part did you actaully get in your shipment? What do they look like?
>
>Cork> Ben
>
>I received the advanz clear marker lenses.
>
>
>Rory

[92RedMX3]

Call the credit card company and have them take back the charge. Tell them the whole thing and tell them you can forward them the e-mails.

[xXx_OTEP_xXx]

you're not being unreasonable at all dude, i'd be pissed as hell after waiting this long

[jpwmx3]

there so unorganized that when I ordered a part from them and received it, they didn't even charge me for it.

[monty73741]

you know i never had a problem with ordering from them
jason

[henz94]

I'm still waiting on mazdaspeed stickers that i ordered a year ago. Ben said, "We never got your order", meanwhile i spent $300 on clear side markers and turn signals.

[mx3man83]

I hate them too. I ordered front side markers and front turn signals. Supposedly they were out of stock for months and months. When they finally got them in stock, they tried to debit my card but at that point in time the funds were not available. They are gay!!

[Casino]

well i dont think i will eb getting anything from them anytime soon
thats just plain ridiculus !
how can a company that does things like that stay in business ?

[Len-Dogg]

I never order anything from there because everything is so overpriced. I guess the way that they stay in bidness is because they do offer some things that are hard to find anywhere else.

[cjthor]

Two months worth of emails huh? Looks like a bunch of redundant emails to me. Its always a good idea to put allll the info in your email. Just saying hey i got the wrong stuff never works. Here's an idea...Ever tried to call? Here's the number. 503-252-5700. I know the guys there personally and sometimes balls do get dropped and it seems like it is few and far between when this happens. I dont think punching Ben in the face is gonna help anything...I would definately call with all your paperwork in front of you and I am sure it will get resolved. If not let me know. I am in Oregon.<p>[ May 27, 2003: Message edited by: cjthor ]<p>[ May 28, 2003: Message edited by: cjthor ]</p>

[PTBNL]

My original email was enough, and now I've sent three versions of that. When I send an email, no action is taken. It's not right. Why should I have to call somewhere that's 3000 miles away? I shouldn't have to pay for that either.<p>I'm never ordering anything from them again, I should have just gotten an Onderground kit!<p>I'm still waiting for a reply from Ben, I guess I'll just have to pay the long distance charges.

[cjthor]

<blockquote><font size="1" face="Verdana, Arial">quote:</font><hr>Originally posted by PTBNL:

I'm never ordering anything from them again, I should have just gotten an Onderground kit!<p>I'm still waiting for a reply from Ben, I guess I'll just have to pay the long distance charges.<hr></blockquote>
What do lights have to do with a body kit?? And dont you think that two bucks in long distance is worth two months of emailing back and forth? Come on now...
P.S. Here is some info I found under "contact" on their website.
Due to the high number of email message and calls we receive each day please make sure you have reviewed the information on our site before emailing/calling us. Also, please always include old messages for reference purpose (when emailing). Ordering information can be found here. Please read before ordering/calling/emailing.<p> Thank you<p>[ May 28, 2003: Message edited by: cjthor ]</p>

[PTBNL]

Well, I just got the most helpful reply from Ben so far:<p>The E-Spec lenses are back ordered! <p>Why didn't he tell me that two months ago? Or when I made my original order?<p>**** Cork Sport.