I received the wrong part for my MX3 and sent many, many emails to them until they finally decided to answer one (I sent 6) of them a week later to request the part back for exchange. I sent back the item and thank god I sent it with "proof of delivery". For one week he claimed he didn't get it. I sent the tracking information. Nothing - no reply. I sent an email every other day asking for information on what was happening for a total of three weeks.
I finally reached the end of my rope and went through the eBay / PayPal refund process. One day later I receive notification that he has refunded my money. The VERY NEXT DAY he places a "strike" against my eBay Buyers record for an UNPAID item.
Here is a copy of the emal I sent to him:
I should note that I did a business search - found his name and address and called him up. To say he was shocked to hear from me would be an understatement. At first he claimed not to be the owner of this company as he has a store located on Lawrence Ave in Toronto. When I told him his corp # and his name he then decide to come clean that he does sell on eBay.I fail to understand what you are up to Sir.
I give you fair warning that you will regret your unfair and uncalled for action of posting a strike against my eBay buyers rating. We both know that I have returned the item. We both know that I paid for the item and we both know that you processed a refund and we both know that you posted a phony unpaid item to eBay as well as this negative rating the very next day *after* I demanded and *received* a refund.
I don't who you think your dealing with - but I have more resources at my disposal to have all of this corrected then you may believe. If I told you where and who I work for - you would not be taking this ill advised course of action against me.
I entered into this purchase in good faith and received the wrong part. I attempted to contact you on several occasions and yet you failed to respond to me. I have returned the item and gave you the proof of shipment.
With no communication from you for over 3 weeks I feel I have every right to feel that you were / are ignoring me. Do you really believe you didn't deserve the negative rating I gave your service - mainly on it's lack of communication? If you think all businesses operate the way you yours does, then your in denial I guess.
I have provided proof of my case against you to eBay including my VISA file, Canada Post tracking details, copies of emails to you etc. Very shortly they will be removing this strike against my buyers rating.
You might also take note I live in the same legal jurisdiction as you...
Have a great day.
He then claimed he didn't put the failure to pay item against me and then when I told him I had proof he did from eBay - he made up some cock and bull story about not posting the strike against my eBay buyers record.
When I told him that wasn't true either he then claimed he didn't know how to remove the strike against me. I have since emailed him the link on eBay showing him how to do this. He can do it the easy way or he can do it the hard way and have eBay do it for him - it makes no difference to me as in the end - I will get justice.
I just want to warn everyone to watch your back with this guy if you still want to deal with him. He had the misfortune to F**k with the wrong person is his problem.
It was only a $69 USD item, but when he jerked me around with the negative BS rating as a buyer (I had a 100% perfect rating before this A hole) thats when I went PMS on him.
